Cookie Policy
Last updated: 1st January 2026
This Cookie Policy (“policy”) explains how Emporentia (“we”, “us”, “our”) uses cookies and similar technologies on our website at https://emporentia.com/.
1. What are Cookies?
Cookies are small text files placed on your phone, tablet, computer or other device when you visit a website. Cookies help websites work properly, remember information, improve user experience, support website security, enable ecommerce functions and, where permitted, support analytics, advertising and marketing activities.
Cookies may be set directly by the website you are visiting. These are called first-party cookies.
Cookies may also be set by third-party services used by the website, such as payment providers, analytics providers, advertising platforms, social media platforms, security providers or embedded content providers. These are called third-party cookies.
Cookies may be:
a. session cookies, which are deleted when you close your browser
b. persistent cookies, which remain on your device for a set period or until you delete them
2. Similar Technologies
In this Cookie Policy, references to cookies also include similar technologies that may store information on your device or access information already stored on your device.
These technologies may include:
a. pixels
b. tags
c. scripts
d. web beacons
e. local storage
f. session storage
g. tracking tools
h. device identifiers
i. advertising identifiers
j. link decoration
k. navigational tracking
l. fingerprinting techniques
m. similar storage and access technologies
We use the word “cookies” in this policy to refer to cookies and similar technologies, unless we explain otherwise.
3. Why we Use Cookies?
We use cookies to operate, protect and improve our website and ecommerce services. Cookies may be used to:
a. make our website work properly
b. allow you to browse products
c. remember items in your basket
d. support customer account login
e. support checkout and payment processing
f. protect the website from fraud, misuse and security risks
g. remember your cookie preferences
h. improve website performance
i. understand how visitors use our website
j. improve our products, services and customer experience
k. measure advertising performance
l. support social media and advertising integrations
m. help us comply with legal and regulatory obligations
4. Types of Cookies We Use
4.1. Strictly Necessary Cookies
Strictly necessary cookies are required for our website to work properly. These cookies support essential website functions such as basket functionality, checkout, payment processing, customer account login, website security and cookie preference management. These cookies cannot usually be switched off through our website because the website may not function properly without them.
Strictly necessary cookies may be used for:
a. keeping the website secure
b. remembering items in your basket
c. enabling checkout
d. supporting payment processing
e. preventing fraud
f. managing website sessions
g. remembering cookie choices
h. supporting basic website functionality
We may use strictly necessary cookies without asking for consent, but we still provide information about them in this Cookie Policy.
4.2. Functional Cookies
Functional cookies help the website remember choices you make and provide enhanced features. These cookies may be used to remember:
a. website preferences
b. region, currency or language choices, where applicable
c. recently viewed products
d. account preferences
e. display or usability settings
Some functional cookies may require consent if they are not strictly necessary.
4.3. Analytics and Performance Cookies
Analytics and performance cookies help us understand how visitors use our website and how our website performs. These cookies may help us understand:
a. which pages are visited
b. which products are viewed
c. how visitors move around the website
d. whether customers experience technical errors
e. how long visitors spend on pages
f. which devices and browsers are used
g. how we can improve website performance and customer experience
We may use analytics tools when enabled on our website. We will not place or access non-essential analytics cookies unless consent has been obtained where required by law.
4.4. Advertising and Marketing Cookies
Advertising and marketing cookies help us measure, manage and improve advertising campaigns. These cookies may be used to:
a. measure advertising performance
b. understand whether visitors interact with our adverts
c. help show relevant adverts
d. build or manage advertising audiences, where permitted
e. limit repeated advertising, where supported
f. understand campaign effectiveness
Advertising and marketing cookies may be used in connection with platforms such as TikTok, X, Pinterest, LinkedIn, and Meta advertising tools, including Facebook and Instagram advertising features, where enabled on our website.
We will not place or access advertising or marketing cookies, pixels, tags, scripts or similar technologies unless consent has been obtained where required by law.
4.5. Social Media Cookies
Social media cookies may be set by social media platforms where our website includes social media features, embedded content, sharing tools, tracking pixels or advertising integrations.
These platforms may include:
a. TikTok
b. Facebook
c. Instagram
d. X (Twitter)
e. Pinterest
f. LinkedIn
Social media cookies may allow these platforms to recognise your device, understand your interaction with our content, measure advertising performance or personalise content on their own services, depending on your settings and their privacy policies.
We will not place or access non-essential social media cookies or pixels unless consent has been obtained where required by law.
4.6. Payment and Checkout Cookies
Payment and checkout cookies may be used to support secure checkout, payment processing, fraud prevention and transaction completion. Payment-related cookies or similar technologies may be used by or in connection with:
a. Stripe
b. PayPal
c. Apple Pay, where available through our payment providers
d. Google Pay, where available through our payment providers
e. Clearpay
f. Klarna
g. WooCommerce checkout and payment gateway integrations enabled on our website
Some payment and checkout cookies are strictly necessary to complete your purchase or keep the checkout secure. Other cookies may be used by payment providers under their own privacy or cookie policies.
4.7. Ecommerce And WooCommerce Cookies
Our website uses WordPress and WooCommerce to provide ecommerce functionality.
WooCommerce cookies may be used to:
a. remember basket contents
b. support checkout
c. identify when basket contents change
d. support customer login
e. support order processing
f. maintain website session information
Examples of WooCommerce-related cookies may include cookies used for cart, checkout and customer session functionality. The exact cookie names may vary depending on our website configuration, plugins and updates.
4.8. Security Cookies
Security cookies help protect our website, customers, accounts and payment processes.
These cookies may be used for:
a. detecting suspicious activity
b. preventing fraud
c. protecting login areas
d. protecting checkout
e. preventing automated misuse
f. protecting against spam or malicious activity
g. maintaining website security
Security cookies may be set by our website, hosting provider, security tools, payment providers or other technical service providers.
5. Cookies Used on Our Website
The exact cookies used on our website may change over time depending on our website setup, plugins, payment providers, analytics tools, advertising tools and security tools.
We aim to keep cookies for no longer than necessary for the purpose for which they are used. Cookie durations may vary depending on the cookie type and provider.
The table below explains the main categories of cookies that may be used on our website.
|
Cookie Category |
Purpose |
Consent Position |
|
Strictly necessary cookies |
Website security, basket, checkout, login, payment processing and cookie preferences |
Usually no consent required |
|
WooCommerce and ecommerce cookies |
Basket contents, checkout, customer sessions and order processing |
Usually no consent required where strictly necessary |
|
Payment and checkout cookies |
Secure payment, fraud checks and transaction completion |
Usually no consent required where strictly necessary |
|
Functional cookies |
Remembering preferences and enhanced features |
May require consent if not strictly necessary |
|
Analytics cookies |
Understanding website use and improving performance |
Consent required where required by law |
|
Advertising and marketing cookies |
Advertising pixels, campaign measurement, audience tools and relevant advertising |
Consent required |
|
Social media cookies |
Social media integrations, pixels, engagement and advertising measurement |
Consent required where non-essential |
|
Security cookies |
Fraud prevention, spam protection, login protection and website security |
Usually no consent required where strictly necessary |
6. Specific Cookie Table
This section lists cookies or cookie types that may be used on Emporentia.com. We will review this Cookie Policy periodically and update the cookie table where cookies are added, removed or changed.
|
Cookie Name or Type |
Provider |
Purpose and Category |
Typical Duration |
|
woocommerce_cart_hash |
WooCommerce |
Helps detect changes to basket contents. Strictly necessary / ecommerce. |
Session |
|
woocommerce_items_in_cart |
WooCommerce |
Helps remember whether items are in the basket. Strictly necessary / ecommerce. |
Session |
|
wp_woocommerce_session_ |
WooCommerce |
Stores a unique customer session ID to link basket data. Strictly necessary / ecommerce. |
Usually 2 days |
|
wordpress_logged_in_ |
WordPress |
Keeps logged-in users authenticated. Strictly necessary. |
Session or limited period |
|
wordpress_sec_ |
WordPress |
Supports login security. Strictly necessary / security. |
Session or limited period |
|
cookie preference cookie |
Cookie consent tool |
Stores your cookie choices. Strictly necessary. |
Usually 6 to 12 months |
|
payment security cookies |
Stripe, PayPal, Clearpay, Klarna or payment gateway providers |
Supports secure payment processing, fraud checks and transaction completion. Strictly necessary where needed for checkout. |
Provider controlled |
|
analytics cookies, where enabled |
Analytics provider |
Helps understand website use and performance. Analytics / performance. |
Provider controlled |
|
advertising or pixel cookies, where enabled |
TikTok or Meta advertising tools |
Supports advertising measurement, campaign reporting and audience tools. Advertising / marketing. |
Provider controlled |
|
social media cookies, where enabled |
TikTok, X, Facebook, Instagram, or Meta tools |
Supports social media features, engagement and advertising measurement. Social media / advertising. |
Provider controlled |
|
security cookies |
Website, hosting, security or payment providers |
Helps protect the website, checkout and user accounts. Strictly necessary / security. |
Provider controlled |
7. Cookie Providers and Related Services
7.1. Website, Ecommerce and Hosting Providers
We use WordPress, WooCommerce and Hostinger to operate and host our website. These services may support essential website operation, account functionality, basket functionality, checkout, storage, security and technical performance.
7.2. Payment Providers
We may use Stripe, PayPal, Apple Pay, Google Pay, Clearpay, Klarna, WooCommerce checkout and payment gateway integrations.
These providers may use cookies or similar technologies for secure payment processing, fraud prevention, payment completion and transaction security.
7.3. Advertising and Social Media Platforms
We may use TikTok, X (Twitter), Pinterest, LinkedIn, and Meta advertising tools, including Facebook and Instagram advertising features, to advertise our products and measure campaign performance.
These platforms may use cookies, pixels, tags, scripts or similar technologies where enabled and where consent has been obtained where required by law.
7.4. Analytics Providers
We may use analytics tools to understand website performance and user behaviour.
If analytics tools are enabled on our website, they may use cookies or similar technologies. Non-essential analytics cookies will be used only where consent has been obtained where required by law.
7.5. Email Marketing Providers
We may carry out email marketing that may use cookies, pixels or similar technologies to measure email engagement, website visits or campaign performance where legally permitted.
8. Third-party cookies
Some cookies on our website may be set by third parties. Third-party cookies may be used by:
a. payment providers
b. advertising platforms
c. analytics providers
d. social media platforms
e. security providers
f. embedded content providers
g. other service providers
We choose which third-party services are enabled on our website where they are under our control, but third parties may control how their own cookies and similar technologies operate.
Third parties may process personal information under their own privacy and cookie policies. You should review the privacy and cookie policies of the relevant third-party provider for more information about how they use cookies and similar technologies.
9. Consent and Cookie Preferences
We will not place or access non-essential analytics, advertising or marketing cookies, pixels, tags, scripts or similar technologies on your device unless consent has been obtained where required by law.
When you visit our website, you may be shown a cookie banner or cookie preference tool.
Depending on the cookie tool available on our website, you may be able to:
a. accept all cookies
b. reject non-essential cookies
c. manage cookie preferences by category
d. change or withdraw your consent later
Consent must be freely given, specific, informed and given through a clear positive action. We will not treat silence, inactivity or pre-ticked boxes as valid consent for non-essential cookies.
You can change your cookie preferences at any time by selecting the Cookie Settings button or link on our website.
If a cookie settings tool is not visible, you can also manage cookies through your browser settings.
10. Consequences of Accepting or Rejecting Cookies
If you accept all cookies, we may use strictly necessary cookies and, where applicable, functional, analytics, advertising, social media and marketing cookies.
If you reject non-essential cookies, you should still be able to use the main parts of our website, including browsing products and placing orders, but some optional features may not work as intended.
If you disable all cookies through your browser, parts of our website may not work properly. For example, you may not be able to keep items in your basket, log into your account or complete checkout.
Rejecting advertising cookies does not mean you will stop seeing adverts. It means adverts may be less personalised, or that we may have less ability to measure campaign performance.
11. Managing Cookies Through Your Browser
Most browsers allow you to control cookies through browser settings.
Depending on your browser, you may be able to:
a. block cookies
b. delete existing cookies
c. allow cookies from specific websites
d. block third-party cookies
e. receive alerts before cookies are stored
f. browse in a private or incognito mode
Browser settings vary depending on the browser and device you use. Please refer to your browser’s help section for instructions.
Managing cookies through your browser may not control all similar technologies, such as pixels, tags, scripts, local storage or tracking technologies. Where available, you should also use our cookie preference tool.
12. Cookies Used by Third-Party Sales Platforms
We may sell products through our seller accounts on Amazon, eBay and TikTok Shop.
If you buy from us through Amazon, eBay or TikTok Shop, those platforms will use their own cookies and similar technologies under their own cookie and privacy policies.
This Cookie Policy applies to us only. It does not control the cookies used by Amazon, eBay, TikTok Shop or other third-party platforms.
13. Updates to this Cookie Policy
We may update this Cookie Policy from time to time to reflect changes to our website, cookies, providers, legal requirements or business operations.
We will review this Cookie Policy annually and update the cookie table where cookies are added, removed or changed.
When we update this Cookie Policy, we will change the “Last updated” date at the top of this page.
We encourage you to review this Cookie Policy regularly.
14. Contact Us
If you have any questions about this Cookie Policy or how we use cookies and similar technologies, please contact us by email: support@emporentia.com.
